Payouts, money kept

[Francois43]

Hello, I need to talk to someone from airbnb about the tax info. The past 3 times, Airbnb has taken out 30 per cent of the total payout from the guests. I need to figure out why but can't get hold of anyone directly. How do you chat with Airbnb people easily? Thank you

[Raffaele-and-Astrid0]

Hi @Francois43

here there's the list:

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M1876...

cheers Raf