I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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A previous guest left something behind that I just now discovered. His email and phone numbers are now gone from airbb. Is there a way to recover them so I can contact him?
Hi, Kate;
Go to "Reservations/Itinerary" , click on "Print Cconfirmation" for the guest in question; the phone number is listed there isn't it?
@Kate24 You can continue a conversation in the message thread. You could ask the guest to send a pre-paid envlope to send the items he left behind.