Problem by getting paid

[Barry20]

Hello,

I am using Airbnb as a host I already had 3 guest, I got the last payment from my latest guest who is leaving tomorrow but from the first 2 guests who they already left last week I just got 4€ instead of 93€, where is that problem ?

[Joseph48]

Hi Barry,

I too had a problem recently getting paid by Airbnb. It was 992 dollars Canadian(about 830 euros) the money was supposed to be sent to me and nothing has happened.

[Paul0]

Seems odd, all bookings are usually paid about 24-36 hours after your Guests arrive. Also scrutinize the specific reservations as they have the fee / payments clearly outlined.

I'd suggest you raise a resolution with Airbnb. Refer to the links below.

Cheers,

Paul

---

If someone provides a useful response send ♥ with a thumbs up!

Useful Links to Check Out:

• Contact Airbnb: A Community Help Guide - A Great Guide!
• Airbnb Resolutions - Booking Specific Queries
• Airbnb Help - General Airbnb Queries

Co-Organiser of Melbourne's Finest... Hosts too! 🙂

[Clare0]

@Barry20 You have a couple of reservation cancellations.  The reduction in you payout is probably due to cancellation fees Airbnb imposes when a host cancels confirmed reservations.  You can read more here: 

www.airbnb.com/help/article/990

[Barry20]

sorry but thats totally unacceptable, a year ago myflatmate used airbnb for once and it was totally positive we never canceled any reservations it was just for once and now i started to do that again !!! this is a robbery i wanna contact with someone who is responsibile from airbnb please !!!!!!!

[Lizzie]

Hello @Barry20,

Lovely to meet you. My name is Lizzie and I manage the English speaking Community Center here. 

As other hosts have mentioned here this does sound a little strange and there could be a number of different reasons for this, therefore I would recommend contacting Support directly so they can shine more of a light on to this. There is a useful Community Guide (created by a host here in the CC) which outlines a number of different ways to reach them. 

I hope you get this resolved and do let us know how you get on. 🙂

Lizzie