Problems adding a payout method

Bec-and-John0
Level 1
Queensland, Australia

Problems adding a payout method

Hi everyone

 

Has anyone had problems adding a payout method?  I've tried several times now (and I'm adding my bank account details, which is a bit scary) and every time I get the same error message when clicking submit (see below).

 

I have sent an email to AirBnB but goodness knows how long it will take for them to get back to me!  Anyone else had this problem?

 

Thank you!

 

An error occurred while processing your request.

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4 Replies 4
Harry22
Level 10
Athens, Greece

Hey there,
Have you tried a different device or Internet browser?
Sometimes a specific browser is just stubborn 🙂

Regards,
Harry
Li6
Level 1
Burnaby, Canada

Same here, still can not solve the problem

Michael691
Level 1
San Francisco, CA

Did anyone ever get a resolution to this?  I have the same problem.

Carol231
Level 2
Melbourne, Australia

I'm new to hosting and trying to add a payout method.  It allows me to add my bank account details and then after I submit it I'm taken back to the screen and says you haven't added a payment method.  Has it worked or is this a problem.  I have emailed for some help and got an answer but it's still not working.  Getting very frustrated.  Can someone please help.  Thanks