***REVIEW BOMBER***

[Anne1055]

Hi Hosts,
I have a new idea to share -- but first,

Well believe it or not, AIR developers have added all reviews to show on BOTH  PROFILES!!
Yay!!
This means that all those mean Guests that thought they could get away with review bombing a place will now be revealed.
Well, sort of...

The STAR  RATINGS have not been shared on both profiles, and that's really more what us as HOSTS need to see when considering if someone is a review bomber.

But what is a review bomber?

It's someone who does not say ONE WORD about their disappointment with something, but then leaves lowered star ratings so that we SUPERHOSTS can get knocked down and down, then they are a Review Bomber!

I am hereby asking that ALL HOSTS begin to reply to the review from these types of guests with 
***REVIEW BOMBER*** in the reply, followed by an optional summary to what the situation was about.

That way, we hosts can better decide if we want to host these people or not, and we will not feel so sideswiped by these types.

Again, education is needed. Most Guests still think that Airbnb is just a cheap hotel, and will leave a review like they are deciding if a place is 5-star or 3 star based on finishes. We as hosts owe it to ourselves to make sure Guests know that the star rating is based on value for the dollar spent and not whether the location is ideal or the shower stall has glass doors and tile!

In the meantime, let's all keep asking the Airbnb developers to add our REPLIES to the Guest profile, 
AND
ask them to include the STAR RATINGS on BOTH PROFILES too!

Only when everything is TRANSPARENT can we expect the Guest to be civilized and more truthful about reviews, and stop bombing us out of nowhere!!

Only when our reply to their bad review is seen by other Hosts, will be know if the person really was a good Guest, or whether they were a piece of work just waiting to blow up in our face!

Please remember Hosts, if a Guest doesn't bring up an issue, but then review bombs you, put this at the top of your reply to their review along with star rating details for what they gave you.

*** REVIEW  BOMBER ***

Happy Hosting!

[John1574]

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@Lizzie @Ann489 

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 Earlier in this thread, I wrote to warn everyone interested that this was a hot button topic.  That's evidence you can easily go and read.

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 That's why we need and appreciate good moderators like you, Lizzie. 

[Lizzie]

Hey @Ann489 and @John1574,

Thank you both for coming back to me and I really do appreciate you co-operation here.

But, let's start going forward on the right foot. Let's draw a line on this conversation and either get back to the original conversation or take a breather from this topic. 

I have removed the extra parts in the conversations above, so I think we are all good. I really don't want to have to close it. 

Thanks,

Lizzie

[John1574]

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@Lizzie 

As you can see as a moderator, this is the second thread  on the same topic (The onerous Airbnb review process) where you needed you to step in as a moderator because, as I characterized it, it is a hot-button topic.

I think I have discussed it in an appropriate manner and made a solid contribution to the original posters idea.  We don't need other contributors brow beating and condescending, and yes, scolding, other posters: they should be much more respectful to other people.  I want to remind other contributors, your opinion on the topic of the problem of review bombers is not sacrosanct -  it is just your opinion. 

Lizzie, Perhaps you can give people some guidance on how they should handle a hot button topic when they don't agree with another contributor.  Maybe provide a link to the rules of argument or rhetoric or debate skills or touch on critical thinking skills.

Contributors should be able to intellectually debate the topic of reviews without falling into personal attacks, scolding, ridicule and using a condescending  tone:  I have seen all that in this thread.

No one knows it all, but it seems we have many know-it-all's in our presence. Perhaps you could disabuse them of this notion that they know it all.

 There is no good reason for threads to devolve like this.

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