I agree. I have had consistently good ratings and reviews and had 5 stars until a couple who stayed with me for two days, never complained, said they’d loved their stay, bought me flowers, then gave me a 3 for every single category, reducing my rating. Maybe they didn’t understand the process, as no way was it appropriate to grade me in that way. I contacted them to ask for specifics as for example, giving me a 3 for cleanliness when others gave 5 and some stated sparkling clean was obviously concerning, but no response.
I’m considering not hosting again.
My understanding was that people stay in people’s property at a vastly reduced rate of hotels which have on site cleaning and concierge services. They are paying the cost of camping but some are expecting boutique style accommodation. It’s not fair to that I’m paranoid about the presentation of my home. It’s too stressful for the amount of remuneration.