Refund

Michael3354
Level 1
South Africa

Refund

How does one request a refund for somone who has booked... does airbandb  pay them back...

 

3 Replies 3
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Michael3354 it depends on the situation, was it extenuating circumstances, how long in advance was the cancelation, what kind of cancelation policy was the booking for... give us a bit more info so that we can give you a correct answer. 

Michael3354
Level 1
South Africa

The  bookng was made for the 9th of August.  So i am happy that they get the refund, as i have had people book privatly for that evening. So i would like them to be refunded.

The cancelled this morning.

 

Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Michael3354 they will get refunded automatically according to your cancelation policy. If according to your policy they don't get a refund you can refund them yourself after you get the money on your account which will be 24h after their check in day. 

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