Refund

[Pauline567]

i had recently booked an airbnb for my may family trip to japan

i had booked under 

however due to this virus outbreak. both japan and malaysia government has locked down the countries

we have problem coming in and travelling out 

when i asked for cancellation refund from host. he did not address my issues

really sad. during this outbreak time also ppl tends and wants to make money rather than take care the

societly

bear in mind that this is not what we asked for. but it really leaves us no choice.

we hope airbnb and host will revisit my request again at least to pay me something back during this time

rather to make our money.

airbnb has so kind refunded me the sales tax.

we hope to hear from you again soon