Help

When you go to the help section, there are categories that you 'drill down' to contact Airbnb. For example, I have an issue where my Superhost status is incorrect, so I choose: Hosting > Account and Profile > Reviews (this seems to be closest), at which ... Latest reply by Sandra126

We were not expecting such an uncomfortable location at the time of arrival at the host's house. It was raining, and the house had only two entrance doors, making us feel extremely vulnerable. Furthermore, you have suggested that there is a refrigarator i... Latest reply by Refath0

My guest says - I click on the book now link from your email. That works. It asks me business or personal travel, and I click that and it works. Then it says accept house rules, which I do, and the “Confirm Booking” button goes from pink to dark red. So ... Latest reply by Peter165

Latest reply by Sandra126

Okay. I booked a few days at a place that has a strict cancellation policy, and I had to cancel. I did this a day before the "no refund" deadline, and should have received 50%. But I wasn't credited... This I need to take up with Air BnB, I know. In any c... Latest reply by Fab2

I wonder why I cannot finish publishing my listing? I hit publish and the marker just keeps spinning. Been trying for 24 hours now. Latest reply by Amir7

How much are room taxes in this area? Latest reply by Linda179

I need to publish a second listing and it never loads the new one. Does someone know how to fix this please? Thanks

How do I get in contact with air bnb to discuss extrenuous circumstances for a cancelled reservation? Thank you, Maria Latest reply by Amanda73

I just learned that Airbnb charges hosts - and guests - for the Smart Pricing "feature". I feel rather deceived since this wasn't stated anywhere (that I've found, at least). Not to mention that the tool didn't do anything, from what I could tell. My trus... Latest reply by Jessica101