Help

Hi there, I have a guest that is trying to make a booking, I approved their original booking but they then had to alter the date. I therefore declined the original booking and asked them to book again. They did so by changing their dates and sending me a ...

I'm currently arranging my travel in Japan. I booked a room and the host offered me a discount if I booked 7 days not 6. The host didnt know how to change the booking so suggested I cancel and re-book, which I did. Unfortunately Airbnb charged me the s... Latest reply by Elaine-and-Duane0

I am relatively new to Airbnb ( only have 14 reviews ) but I have been renting a private room with a private bathroom for over 20 years. It seems to me that the "Airbnb Culture" is a bit different from what I am used to when dealing with guests through my... Latest reply by Ange2

If we accept someone to rent our house 6 months from now and they cancel only a week before, then we most likely won't be able to rent our house for those days with such short notice. Is there any way to have the guest pay in full 30 days in advance? Latest reply by Paul4

Latest reply by Andrea9

I am a new host and just received a miscellaneous fee for $138.50. Just wondering what I would be getting this fee for or if maybe my account has been hacked?If anyone else has been charged a miscellaneous fee and knows what it is for any information woul... Latest reply by Allison2

I had my settings for instant book and someone sent an iquiry if they could have 6 guests ( I specify up to 4) I also have no parties events...This person asked if they could pitch a tent for the extra guests. Within 5 min. of that inquiry the person inst... Latest reply by Linda108

Hello-- I was hoping to get some feedback from the AirBnB community as I am in a bit of a pickle with my guest. Below is the situation, please let me know how to proceed. I have a guest scheduled to stay at my house in LA for 5 days. It is unusually hot i... Latest reply by Christine1

I am trying to publish a new listing but the system crashes and stay "publishing" and the listing doesn't appear as listed.is there any airbnb technical support? Latest reply by Rony1

When you go to the help section, there are categories that you 'drill down' to contact Airbnb. For example, I have an issue where my Superhost status is incorrect, so I choose: Hosting > Account and Profile > Reviews (this seems to be closest), at which ... Latest reply by Sandra126