Hello, in November i made a reservation and then the host canceled my reservation because it was already taken, the money was indicated and now I still haven't recived it back.
Hello @Monika114. You must contact Airbnb Customer Service directly - use Twitter or the form: https://www.airbnb.com/help/contact_us#/. Or you will find a pinned post in the Help section how to do it. Here, it is a community of hosts and guests and we do not have any access to such data.