Refund

Maria3225
Level 2
Aiken, SC

Refund

I recently had a request to issue a refund to a client for a cancellation under extenuating g circumstances. I think I may have done it wrong because he sent the request for $300 and I ok’d it and was then informed the money would be taken out of my next payout. Is there any way to correct my mistake? 

1 Reply 1
Jeff158
Level 10
Caernarfon, United Kingdom

 @Maria3225  

Only customer service can help you.

click the link for ways to contact airbnb

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/413245#M5...