Reservation problems

Marc238
Level 1
Palézieux, Switzerland

Reservation problems

Hello everyone !

im trying to reserve a flat in NY sine two days. A sent my ID and a proof of that the card is mine with the last transaction. The message then says that I'm now verified and able to make reservations. But I had no e mail confirmation of that an still can make a reservation. And I also lost my 10% reduction. What can I do ? Help please

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