Reviews in another language

Richard146
Level 3
Indianapolis, IN

Reviews in another language

So I hosted a family from Denmark for a week.  They were great, left my apartment in immaculate condition.  I gave them a very good review.  They gave me a review but it was in Danish.  I used Google to translate it and responded to them.  I them looked on my listing preview and their review does not show up.  All the others do.  Would AirBnb not show it on my listing if it was in Danish? Somehow I would think that the review would be automatically translated to English on the website.  

6 Replies 6
Dave-and-Deb0
Top Contributor
Edmonton, Canada

Hi @Richard146,

 

I do see Lissi's review.  Lately, the reviews in your language will show first and then reviews in other languages.  Can you take another look and see if it is one of the last reviews?

 

Here is a screenshot of her review and your response: 

Lissi.jpeg

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Strange, I still do not see it on my listing preview.  I reloaded.  Maybe if I delete my cookies it will come up.  

Still not there on my preview. I suppose if you though it must be there.  

Marit-Anne0
Level 10
Bergen, Norway

@Richard146

The review is at the very bottom on page 3 of your reviews.  Happened to me as well with my last review as it was in Portuguese.

Helena74
Level 10
Odemira, Portugal

@Richard146

Before all reviews were appearing, no matter what language, the latest on top.

Lately, it your default page is in English, you will see all English comments first, then the others. If your default page is in French, you will see French comments first, and so on. You can change your default language (at bottom, left) anytime.

Yes you are right, it is the last one.  I still don't understand why it can't be automatically translated into your default language.  Should be a pretty simple coding task.  You could even put a drop down option to select any common language, regardless of the default language or the language it is written in.  

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