Reviews

[Kim226]

Hi there,

I co-host, and recently a guest did not show (and has not made contact at all). We are getting email reminders about leaving a review for the guest, but obviously cannot, because we never met!

My question is, are we obliged to always leave a review for guests? Does it reflect negatively on us (as hosts), if we do not leave a review?

[Cynthia-and-Chris1]

You are not obligated to write a review and there is no penalty for not doing so.  In fact, it's actually AGAINST Airbnb policy to review someone who never stayed.  So you can just ignore the reminders.

[Kim226]

Thank you, I appreciate the reply. We will continue to ignore the reminders.