Reviews

[Jo-Anne11]

My last guest has written me a lovely review, and I have replied.  Her review is not displayed on my site and I am getting conflicting messages.  One says "I need to complete the review".. which I have done.  The says says "our reviews are now public" but it is not showing on my site.  I am a little confused.   It was a really lovely review and its a shame that its not showing. 

Any ideas on whats happening!

Jo

[Emiel1]

Hello @Jo-Anne11 ,

I noticed recently there is some delay in processing the reviews. The next day suddenly everything was there. Maybe also wait some time ?

Best regards, Emiel

[Andrea9]

@Jo-Anne1, I have the exact same thing with a review from my last guest end last week. Decided to wait till Monday and a bit to give the tech team time to work through the weekend complaints. If there's nothing on Tuesday I'll give them a call.

[Jo-Anne1]

Hi Andrea,

I think this may have been a message for another Jo-Anne?

[Ria16]

Had a nice email back from Air over this. Apparently it’s a known bug and has been logged. 

Not fixed yet but I’m hoping 😉