Security Deposit Charges

[Jocelyn112]

Who do I contact to inquire about deposit for reservations not placed in my account (new host)?

[Emiel1]

@Jocelyn112 

Normally reservations show up in your account. If you want to set a deposit on them please read:

https://www.airbnb.com/help/article/59/how-do-i-add-a-security-deposit-to-my-listing

You can contact Airbnb as mentioned here:

Contact Airbnb - Community Guide [Updated]

Hope this helps,

Emiel

[Jeff158]

@Jocelyn112 

When you get a booking the guest pays airbnb, airbnb will pay you after the guest checks in.

.

https://www.airbnb.ca/help/article/425/when-will-i-get-my-payout