Sending special offer to 2 location

Colleen28
Level 4
Johnstown, CO

Sending special offer to 2 location

I have a guest arriving tonight and he would like to stay 2 nights at location #1 and then move to location #2 for the next two nights.He has booked all four nights at location #1.  How do I transfer or send special offer for location #2?

1 Reply 1

You cannot.  This is actually seen as 2 separate reservations.  You can amend the first reservation to only be for the first 2 nights and they will need to send a reservation request for the other location for the last 2 nights.  Special offers can only be sent to inquiries, not to confirmed reservations.  If you want to offer them a special price for the second location, have them send an inquiry so you can send a special offer at the agreed price.  

https://www.airbnb.com/help/article/363/what-does-each-reservation-status-mean

https://www.airbnb.com/help/article/1504/my-guest-wants-to-change-their-reservation

https://www.airbnb.com/help/article/50/i-m-a-host--how-do-i-make-a-change-to-a-confirmed-reservation

https://www.airbnb.com/help/article/35/how-do-i-send-a-guest-a-special-offer