Special offer

[Anonymous]

Hi

I need to send a special offer urgently but there is no special offer button appearing on the page with reservation details and the accept booking button.

The advice in the help section says: "If you don't see the option to send a Special Offer, check that the dates on your calendar aren't blocked or that you don't have any pending reservation requests for the same dates. If you have a pending request from another guest, you'll need to decline it before you can send a Special Offer."

I have checked all the calendar dates and they are all open and I don't have any pending bookings.

Please can you assist

Many thanks

Helen