Strange preapproved guest not by myself

[MariaJesus18]

Hello, im having with a booking.

Someone just reserved one of my rooms for six nights for november confirming me that her husband has talked to me last night and that I said it was okay to make the reservation.

I found this reservation in the morning but not the conversation with either the husband or the woman that reserved my room.

I didnt get a pre-approving request either and now it seems that the only way to go through with thhis is by me cancelling and recieving the penalties that airbnb sets as rules, but without actually it being a fair treat.

Please help us solve the situation.

Thabk goodness the reservation is for a couple of months from now and we have time to fix this mistake. Can someone help me?

[Letti0]

@Maria Jesus  I posted this on the other thread you started.

I am going to assume it's the Reñaca for all seasons that got booked. You have instant Booking available on that listing. You need to turn it off. If you do not want the booking call AirBnB and tell them you are uncomfortable with the booking as they are insisting  the husband talked you and you know this is not the case and are not comfortable with hosting them. Hopefully they will cancel it penalty free for you.

AIrBnB Chile +56229380777