Thanks for the reply. Now I have a new problem, when I click on "Coupon and Credit" it asks for a a redeeming code. I check my emails, found codes for 2016 and 2017, none for 2018 in my email box. When I tried 2017 code, it expired it says. Somewhat dissipointing. I am positive I should have received a credit/ coupon for 2018, since Air BnB just recently told me I have achieved 17 superhost status in a row so far and my next evaluation is in October. Can you please help?