URGENT

[Magdalena11]

Hello Airbnb, it is very difficult to get hold on you. I asked to refund to one of my guest and you took the 140 euros from another agount then it was Registered to. I have few assets on my site and you took the refund from wrang agount. I need you to Fix it right away. Can you pleas contact me immediately. I put the fiels in attachment to show you what I´m talking about.

All the best

Magdalena

P.S I can not uplode the image!!!!!

[Branka-and-Silvia0]

@Magdalena11 this is just a host forum so you have to contact Airbnb : https://www.airbnb.com/help/contact_us#/

[Magdalena11]

Thank´s for your help. It´s not easy to finde out to get in tuch to Airbnb.

All the best

Magdalena

[Helen3]

Did you click on the link @Branka-and-Silvia0 kindly gave you @Magdalena11 ? - it outlines all the ways of contacting them

[Magdalena11]

yes I have done that and I´m waiting for answers from Airbnb.