Unblock the Cancellation date

Answered!
Amir44
Level 1
Kraków, Poland

Unblock the Cancellation date

I'm a total noob and I cancelled a reservation bcz i got a way better inquiry. Now my calendar says its blocked !! Please help those are the most important days ( new years ever !! )

Is there any way to contact airbnb and explain the situation ?

Top Answer
Emiel1
Level 10
Leeuwarden, The Netherlands

Hi,

What to explain to Airbnb ?

Cancelling a reservation because of a better deal is not acceptable on Airbnb. But you can give it a try:

+48 22 30 72 000

Best regards,Emiel

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10 Replies 10
Marzena4
Level 10
Kraków, Poland

I'm afraid, nope, @Amir44. Rule No.1 for hosts - never cancel anything.

// "The only person you can trust is yourself"
Emiel1
Level 10
Leeuwarden, The Netherlands

Hi,

What to explain to Airbnb ?

Cancelling a reservation because of a better deal is not acceptable on Airbnb. But you can give it a try:

+48 22 30 72 000

Best regards,Emiel

David126
Level 10
Como, CO

Well there could be reasons why AirBnb might reopen the dates.

 

Sadly greed is not one of them.

David
Kevin704
Level 1
Montreal, Canada

I have a similar issue. The guest declined due to our listing price being outside of his budget. Airnbnb flagged it as a cancelation and the dates no longer appear to be rentable. 

 

 

Call AirBnB and explain this was a guest wanting to cancel and you don't understand why you are being penalized. I'm guessing you got a message that said the guest request to cancel and answered with an Accept. This is a loophole where a guest can get back all money and service fee's. Always hit DECLINE to any messages received after a booking.  

 

AirBnB number:

United States and Canada

+1-415-800-5959
+1-855-424-7262 (toll-free)

Helen2477
Level 1
Tynemouth, United Kingdom

Is there a number for the UK?

Stephanie365
Level 10
Fredericksburg, VA

You cannot cancel on one guest because someone offers you more money. This is the exact reason why AirBNB blocks you from re-listing for days you cancel.  You entered into an agreement with the original guest who booked with you in good faith and you broke that agreement.   

Helen2477
Level 1
Tynemouth, United Kingdom

I am not cancelling for this reason.

 

Hacienda13
Level 2
Nosara, Costa Rica

Ok and how long are those dates blocked in the calendar?? a week? two ????? or to re active them I have to call aribnb and sort it out?? thanks

@Hacienda13  Dates are blocked permanently if the host cancels. You can't rebook them.

 

There is nothing to sort out. That is a penalty for cancelling and it is written in Airbnb policy.