I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
I'm a total noob and I cancelled a reservation bcz i got a way better inquiry. Now my calendar says its blocked !! Please help those are the most important days ( new years ever !! )
Is there any way to contact airbnb and explain the situation ?
Answered! Go to Top Answer
Hi,
What to explain to Airbnb ?
Cancelling a reservation because of a better deal is not acceptable on Airbnb. But you can give it a try:
+48 22 30 72 000
Best regards,Emiel
I'm afraid, nope, @Amir44. Rule No.1 for hosts - never cancel anything.
Hi,
What to explain to Airbnb ?
Cancelling a reservation because of a better deal is not acceptable on Airbnb. But you can give it a try:
+48 22 30 72 000
Best regards,Emiel
Well there could be reasons why AirBnb might reopen the dates.
Sadly greed is not one of them.
I have a similar issue. The guest declined due to our listing price being outside of his budget. Airnbnb flagged it as a cancelation and the dates no longer appear to be rentable.
Call AirBnB and explain this was a guest wanting to cancel and you don't understand why you are being penalized. I'm guessing you got a message that said the guest request to cancel and answered with an Accept. This is a loophole where a guest can get back all money and service fee's. Always hit DECLINE to any messages received after a booking.
AirBnB number:
United States and Canada | +1-415-800-5959 |
Is there a number for the UK?
You cannot cancel on one guest because someone offers you more money. This is the exact reason why AirBNB blocks you from re-listing for days you cancel. You entered into an agreement with the original guest who booked with you in good faith and you broke that agreement.
I am not cancelling for this reason.
Ok and how long are those dates blocked in the calendar?? a week? two ????? or to re active them I have to call aribnb and sort it out?? thanks
@Hacienda13 Dates are blocked permanently if the host cancels. You can't rebook them.
There is nothing to sort out. That is a penalty for cancelling and it is written in Airbnb policy.