We need to talk about the amount of deposits that have been going on lately.
Something happened to me too.
After getting married in May, I went to romantic Paris for my honeymoon in June.
I used AirBnb for the first time in my life.
I contacted the customer center because the accommodation was too messy unlike the picture. I got a refund on cleaning fees and deposit.
(You know it's a link blog, but it wasn't a unilateral request for a refund.)
Https:blog.naver.com/chazvong/221327294872
Https:blog.naver.com/chazvong/221328088783
Perhaps she falsely charged for the repairs.
The host has claimed
Q : Until the last day, they used it completely.
Has a communication history using the door 20 to 30 minutes before check-out,
Washing machine : Photo of mold, dirty laundry level
No touching after taking photos at the request of staff.
He charged that I had broken the guitar closet, drawers, and so on.
The total amount charged is 770 euros - 960,000 won.
I paid 400euro (400,000 won) by my credit card due to the amount of my deposit.
The problem became payment because I could not confirm the mail.
However, I have checked all of the announcements from Air B&B.
And when my host charged me, I went through the Aibie app.
Nevertheless, he didn't give me any notifications except e-mail.
My opinion on that is not reflected at all.
The payment was made without my consent.
I belatedly sent a counter-messaging email to the customer service center, but only received the reply, " This is a decided issue. "
This is my first AirBnb trip.
Like a reservation, of course, I thought the app would push me.
I didn't expect payment without consent after sending this e-mail.
I don't know what to do in a situation like this.ㅜㅜ
It's so unfair.
Why are we going to break up and destroy other people's homes in our lifelong dream honeymoon?
We're just -- we're just ordinary travellers who spent all their time traveling.
What I want is
Of course, you'll let me know
A decision should have been made after having enough communication.
I made the payment by relying on AirBnb , not the host.
A unilateral notice is unacceptable.
Please reconsider.
