Verification not working

Frank308
Level 1
East Ryde, Australia

Verification not working

Hi,

 

i have a booking where the verification isn't working so the host won't give me the access to the room but payment has been made already so i'm stuck. Unable to check in even though I paid in full. Please help asap

2 Replies 2
Marzena4
Level 10
Kraków, Poland

You must contact Airbnb Customer Service - use Twitter for speed, or the form: https://www.airbnb.com/help/contact_us#/Or you will find a pinned post in the Help section how to do it.
Here, it is a community of hosts and guests so we can't really help you with it.
// "The only person you can trust is yourself"

All sorted now thanks so much

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