Hello Everyone!
I am new to Airbnb and since I cant talk to a "REAL LIVE" support specialist I am VERY GLAD this community is here!
I have a home that I am renting in Ludlow Vermont. For the past 25 years I have used Homeaway and recently decided to switch. Just felt like they'd lost their ability to give good customer service! Anyway... These are my questions...
I've always paid my own Vermont taxes and it is amazing to me that this burden has been lifted! Is there something I need to do? I just cant believe that there is nothing at all I need to do! Do I need to notify the tax office or anything? And where do I see that they have actually charged the taxes to the guest? Or are the taxes billed from my account? Sorry for all the questions! This is when it gets hard not being able to talk to someone.
The next question I have is "how do I know my guest has been verified?" I thought I would get a notification when someone wants to book and then I would see their verification and get to accept their request. But so far guests are just booking and it is going through and I have not had the chance to screen?
Thanks so much for any and all help!
Make it a blessed day!
jeannie