Log In  
Help

Where did Saved Messages Go?

‎31-01-2019 02:46 AM
Michelle752
Level 2
New Orleans, LA
‎31-01-2019 02:46 AM

Where did Saved Messages Go?

Having some issues today with messenging. 1st it kept giving me an error saying I didn't have access to a specific guest thread and now it's no longer showing the saved messages option. Any one else having this issue? 

 

Thanks!

Michelle

‎31-01-2019 02:46 AM
Reply
2 Replies 2
‎18-06-2020 06:15 PM
Josiefina0
Level 1
Sylva, NC
‎18-06-2020 06:15 PM

Have tried to send reply to no avail.

‎18-06-2020 06:15 PM
Reply
0 Likes
‎23-06-2020 10:29 AM
Stephanie
Community Manager
Community Manager
London, United Kingdom
‎23-06-2020 10:29 AM

Hiya @Michelle752 and @Josiefina0 ,

 

Saved messages are now stored in your message Templates section on your desktop profile. You can create new ones and edit existing from there.

 

Thanks

-----

 

Please follow the Community Guidelines 

‎23-06-2020 10:29 AM
Reply
0 Likes

More from Help

Explore Resource Center articles