Guest announced they arrived in town without directions. They claim they couldn't reach us, but messages and responses were on ABB messages. Guest claimed they were not able to get any returned responses & cancelled 7 minutes after first contact message...
I will skip the details on why I feel scammed My guest had booked 7 days. She arrived early Friday, well before check-in and I picked her up and let her hang out in my living room while I flipped the room for her. When she overslept for an important acade...
Latest reply by
Sandra126
A guest has just arrived at my apartment and ask to cancel. She did not like the building my apartment is in. She agreed that the apartment looked great, but as my downstairs neighbors were cleaning the stairwell there was dirty water downstairs. Of cours...
Latest reply by
Mike77
Dear Airbnb.1.Today I received an offer for guests 6 days x 75 EUR = 450 EUR (17.7.-23.7.2016)My special offer was 431 EUR ($ 416) after deduction of Service fee.Guests have paid 12159 CZK = 450 EUR and I was not informed on my phone. Usualy I was informe...
Latest reply by
Mike77
Hi guys, I am having some pricing issues with my listing. Whenever a guest searches monthly prices for my listing the total price comes to the value of one night? It seems to be a technical issue. Does anyone know how I can fix this? Thanks so much
i agreed to refund and all but guest don't reponds mesages. Have to go to work doing nightsift and the "cancelled" guest still has the keys... Maybe better letting know the police of this situation?!
Latest reply by
Heather32
I signed up with Airbnb months ago listed my space and blocked availability until I was completely ready to host. I have my first guests staying at my place now checking out tomorrow. My neighbors are complaining and have threatened to call the precinct c...
Latest reply by
Ash-and-Dasha0
Hey guys! I have a guest who reserved my place for a few days next month. When I checked my transactions, I found that the amount of money that she paid was not the same as I have received. She was supposed to pay me 253, and from my pening resactions, ...
Latest reply by
David126
We had a request for 1 night- 4 guests. When reading the message sent by the interested party they stated that there would be 3 adults and 4 childeren [ages 10-15]. We asked for if there would just be 4 in there party staying with us or were they planning...
Latest reply by
Sally65