Where did Saved Messages Go?

Where did Saved Messages Go?

Having some issues today with messenging. 1st it kept giving me an error saying I didn't have access to a specific guest thread and now it's no longer showing the saved messages option. Any one else having this issue? 

 

Thanks!

Michelle

2 Replies 2

Have tried to send reply to no avail.

Stephanie
Community Manager
Community Manager

Hiya @Michelle752 and @Josiefina0 ,

 

Saved messages are now stored in your message Templates section on your desktop profile. You can create new ones and edit existing from there.

 

Thanks

-----

 

Please follow the Community Guidelines 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.