What hosts are saying

    Akram5
    Help

    Refunding long-term reservation

    Hi,If I booked with full payment for around 2 months, can I change my booking later? I see the long term booking cancellation policy is bit confusing. It says, fully refundable, minus first month.... what does it mean? First month rent can never be refund... Latest reply by Emiel1
    Changhuan0
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    About income GST

    Hi, I am the owner. My house are in Vancouver. I have a important question. Does the income that I am getting including GST (Tax) ? Do I need to claim tax again? Or Airbnb already taking away? Latest reply by Dave264
    Miriam11
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    Superhost status

    Hi Support, I understand I meet all the necessary requirements to become a Superhost. The only thing that prevents me from getting there is a reservation I cancelled in September 24th, 2018. The thing is, the cancellation was due to a solid reason (lack o... Latest reply by Miriam11
    Julie1525
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    Response time and middle of the night

    Hi everyone! I'm in my first week as a host and have my first 2 bookings. Yay! Especially considering we are rural. The first person to reserve had a problem with verification, which he rectified, and then he reserved. He lives in Florida and I live in Wa... Latest reply by Julie1525
    Maggý0
    Help

    Verify my ID

    I have been waiting for my last payment and figured out that K have not send you the government ID you requied. I found the email were you ask me to add the ID and I can choose betvine driving liciens and Passport and I choosed Passport and the continue....
    Pamela553
    Help

    Guest damaged sofa

    Hi, We had a very large guest last week, probably 350lbs+, him and his guests seemed lovely and they left the apartment neat and tidy. However, we noticed, (and we’re guessing it was him) someone had ‘flopped’ down on the sofa and broken a spring which le... Latest reply by Pamela553