Some friends and I stayed at an apartment in a beachy touristy area. We knew from the description that it wouldn't be luxurious which was fine as we are students trying to save money. However, the place was gross from the beginning. There was dirt all ove...
Latest reply by
Kelly149
Hi folks. im going a little nuts here. I’ve read everything three times. Airbnb’s documentation says that Airbnb service fees and guest service fees are listed under my PAYOUTS in my transaction history. Well, not my transaction history. in fact, I can ...
Latest reply by
Emiel1
I have a professional who wants to rent for 9 months, and we are happy to have him. I feel that I should offer to clean lightly once a week, which includes fresh linen and cleaning of the bathroom. Is this typical? I understand the difference between long...
Latest reply by
Melissa717
How Can I file a complaint against a host?I had a horrible encounter with a harrasing host based on us having to cancel 6 days prior, we tried every form to contact him on the Monday prior to our Saturday trip, no response to airbnb messages, calls, or te...
Latest reply by
Ashlee19
Hello EveryoneI’m wondering how hosts deal with their calendars when you have guest leaving in morning & new guest arriving in afternoon? We haven’t had this yet but want to be prepared. Does Airbnb split the day for reservations?Thank you,Paul & Margo
Latest reply by
Paul-and--Margo0
Hello AirBnB Community! I was curious to know whether there is an option to "forgive" a strict reservation? I've spent hours trying to locate this information without success. I've had a guest that has had a reservation for graduation weekend booked for ...
Latest reply by
Lisa723