This is very frustrating. I log in to the site, I navigate to a listing, or my profile, or I do a search, and then airbnb logs me out. This happens on all platforms.I do the secure log in, and it still logs me out. It's making airbnb basically unusable. ...
Hello! I am new to Airbnb (as a host) and I have a question about cleaning fees. I guess I've done my first mistake without adding the cleaning fees when I posted the ad.I received two bookings and they have already confirmed. Only after, when I contacted...
Latest reply by
Adam645
Hi, I have received a booking from someone in the uk on behalf of his friends in Thailand. They speak English and travel a lot. Never had a problems with hotels before. He says they have no Airbnb.It’s for 3 nights across the early May bank holiday. Any a...
Latest reply by
Helen3
Good Afternoon Everyone I am new to Air BnB and have our first guest staying with on the 3rd May. I have just received notification from the party leader that she is no longer attending but the remaining 3 other guests are. She has mentioned payment detai...
Latest reply by
Christine615
Hello, My guest was going to stay June 9-12 and I have a moderate cancelation policy and she canceled in plenty of time so it should have been a full refund to her here's what she wrote: "So I have received my $110 credit towards my $138.14 purchase. I w...
Latest reply by
Suzanne323
Is anyone else getting flustrated with the fact that the "specail offer icon" no longer appears on the "chat/message board"? I have a repeat guest that I want to make a special offer to so I have to decline her request, tell her it is because I want to m...
Latest reply by
Jeff158
Bonjour je suis un hote qui souhaite annuler une réservation pour le mois d'aout car je me suis trompé de mois en validant la demande et je voudrais savoir quelles en seraient les conséquences pour moi.Je précise que je suis superhost et même si cette rés...
Latest reply by
Quincy
Hi Everyone,We are new on Airbnb as an host member. We would like to have recommandation.tips about the community. Is it that hard to get the statut Superhost ? I mena is it very common to get 5 stars from the hosts ? Even if the accomation is very clean...
Latest reply by
Ana-and-Lucas0
Here is my situation. I have a 4 bedroom home in Philadelphia, and all of them are private rooms listings on airbnb. Each room has a 2 guest max. One guest came in with over 8 People, making noise, and disturbing the guests within the home, as well as n...
Latest reply by
Debra279