Help - Page 1,363 - Airbnb Community

Custom List Message Item

Airbnb support openly not honoring written policies

I have a guest that instant booked and I felt comfortable having this feature turned on with the stated 100% penalty free cancellation policy for instant bookings. The reality is that if I go to cancel in the app, there is a penalty. So, I contact support... read more

Created 16-06-2020 | Latest reply 16-06-2020 by Mike-And-Jane0

in Atlanta, GA

Response and payment

Hi dears, after a 3-month-Covid-break i am hosting my first long-term host, am happy about it. Checkin was on 5 June, and all went well. Guest of course has paid already to AirBnB. Since then (10 days) i am not paid, and what totally worries me, Airbnb is... read more

Created 15-06-2020 | Latest reply 16-06-2020 by Sofia494

in Budapest, Hungary

Hone and Contents Insurance while living in the house in Australia

I occasionally rent my room out and Allianz has just informed me that they will no longer insure me. I have heard of sharecover, but I am looking to see if anyone has heard of BJS Insurance Brokers who offer an all-in-one package. I don't have a quote y... read more

Created 27-07-2018 | Latest reply 16-06-2020 by Gay-And-Warren0

in South Golden Beach, Australia

Airbnb locking my calendar

I got an inquiry from a guest, along with a message from Airbnb that stated that if I didn't respond to the request my calendar would be blocked for those days. Really? I have automatic booking, what if I can't respond immediately and several other peopl... read more

Created 16-06-2020 | Latest reply 16-06-2020 by Sarah977

in Sedona, AZ

Hosting: Selecting non-sequential dates in the calendar at once

Is there any way to select multiple, non-sequential dates in the calendar dates at once? Each month our rates are different, and within each month, the weekend rates are different than the weekday rates, and sometimes even weekday rates vary. So here is ... read more

Created 14-06-2020 | Latest reply 16-06-2020 by Charles224

in Fort Collins, CO

how do i set booking conditions?

I want only 7 night rental Friday to Friday during summer months

Created 14-06-2020 | Latest reply 16-06-2020 by Charles224

Automated cancelation reviews

Hi, I have three automated cancelation reviews on my record and they're most current and don't look good to a prospective client who might see them while trying to book my place. I know how strict ABNB are but these three cancelations were done by me at t... read more

Created 14-06-2020 | Latest reply 16-06-2020 by Charles224

in Long Beach, CA

Verification issues

I had a 63 night booking that never happened as the guest had never used Airbnb and got stressed and fed up with the verification process. I think they were older and not that savvy with computers. Anyway, I tried to help and send links to assit but in th... read more

Created 15-06-2020 | Latest reply 16-06-2020 by Charles224

in Robina, Australia

Turning a business into politics!

Airbnb in large letters says it supports BLM. I personally support the lives of all people of all colors. I stand against racism and police brutality. But I don't do that supporting a hate group. I will support any group that does not insight violence and... read more

Created 15-06-2020 | Latest reply 16-06-2020 by Charles224

in Los Angeles, CA

How to stop under age drinking parties at your home?

Its happen to me twice and both time my home was trashed and a lingering smell of someone getting sick! How do we stop under aged drinking? I think I am liable! Airbnb won't set the age limit for me at 21. What do we do?

Created 15-06-2020 | Latest reply 16-06-2020 by Yadira22

in Los Angeles, CA

Top contributors

Mike-And-Jane0

England, United Kingdom

5753

5719
Kate867

Canterbury, United Kingdom

248

387
Emiel1

Leeuwarden, The Netherlands

11619

7464
Ann72

NY, NY

4318

8252
Andrew0

Berlin, Germany

6140

14661