Help

Hi - Air BNB seems to have accepted instant bookings that were below the price I set -how has this happened? Thanks Latest reply by Emiel1

Two weeks ago we had a guest stay, that unfortunately damaged our carpet by burning a hole in it when trying to clean hot ash from the wood burner. The carpet needs replacing and at a cost of £400. We use Airbnb specifically because of the host guarantee ... Latest reply by Sarah977

Hello everybody,Because of the Brexit payoneer sent me a new card and i received it earlier today. I tried to update my new card on payment method but i faced a problem saying that i have already submitted the payoneer application. Does anyone know whats ...

ciao all. I rent two units and as i do personaly the check in and meet the guestsa want to ask you if there is a possibillity to put in one adnot check in on arrival date of the other housethanks for the help you can give meciao anoeta Latest reply by Anoeta0

Hi - I have a 2 night minimum for friday & saturday nights. An instant booking has been made for a Saturday & Sunday - how has this happened? Thanks Latest reply by Paul1255

HiIf a client needs to cancel, I am very happy to provide a full refund but will they get a refund of any AirBnB fees paid as well? If not, is there a way to ensure that they get these fees returned?Jo Latest reply by Jeff158

Hi , I would like to set up Airbnb Experince for Thai cooking experince in the UK. But I would like to know what do I need for a licence from local authority and what kind of licence that I need? I have Higjfield Level 2 award in Food Safety in Catering. ... Latest reply by Helen3

Hi, airbnb is atuomatically blocking dates on the calendar, which are available. When i check my calendar i have to manually unblock the dates, so that guests can book. How do i stop this happening? Thanks Latest reply by Antonett0

I'm not sure what to do here. Overnight I had an instant booking from someone whose message indicated that his friend traveling with him doesn't tolerate any dust and is a germaphobe "so heads up about that." My unit is very small (<250 sq ft studio with ... Latest reply by Olga464

Hi, I have some people who booked... and the payout is a strange amount. It doesn't relate to my pricing at all. The support team told me first that it's a currency conversion.. I told them this shouldnt have anything to do with the payout..then they said... Latest reply by Alma76