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Hi everyone,I am currently staying in a in a place for two weeks while I’m doing a course at University. I have a whole house that is on the same property as the owner, and have not had the best Airbnb experience so far... Firstly, when I arrived the hous... Latest reply by Sandra126

I'm concerned about the bills in Washington State that will impact hosts ( HB 1798 - 2019-20, Concerning short-term rentals. Sponsors: Ryu, Mosbrucker, Stanford, Pollet and the companion bill in the Senate). These are two bills in the legislature that wil... Latest reply by Joseph597

Hello. First of all, my mother tongue isn’t English. Sorry for my English at first. But I will try to explain as best as I can. This is my first time to travel London, but I was threatened away and insulted by this host. I hope there would not be any ne... Latest reply by Lizzie

A guest booked with us on Jan 8, then cancelled on Jan 9. Our cancellation policy is 'Strict' so he has 48 hrs to cancel without penalty. I got a message on Jan 9 that said "Per your cancellation policy, a complete refund was given to the guest." He ju... Latest reply by Sarah977

I sent a pre approval to a guest after his inquiry. In the meantime I got another request to book the same dates. Does a pre approval not block the dates? What happens if the pre approval is declined or ignored?. It has not been 24 hours yet since the... Latest reply by Sarah977

Hey Fellow Hosts, I hired a professional photographer to take pictures of my apartment. They look great on my laptop but end up looking blurry and pixelated on Airbnb. I called the service center 3-4 times without a solution. I tried uploading pictures at... Latest reply by Karen74

I just stayed at one of the worst places I've ever stayed at, and noticed that the host has a superhost status. In reading their reviews, I notice that there are many favorable responses (I happen to disagree with them- and wonder what their real experien... Latest reply by Kathlene0

Hi,I'm trying to finish a new listing, but before i can contenue i need to set my location, address.but whe I get so far, this is what i get . It looks like this isn’t an accurate address.Make sure the details you’ve added are as specific as possible. If ... Latest reply by Ann72

Hello, I'm hoping to get some guidance. We currently have a strict cancellation policy for our property, but didn't realize that the renter only have 48 hours from booking to cancel and get a full refund. If we change the policy to moderate the renter c... Latest reply by Craig126

So I received a negative review on the basis that I left the premises that I stayed in unclean. To my mind I left the premises in a respectable condition where I took photos to record this. I also paid $40aud or 880Thai Baht (which is a good amount of m... Latest reply by Quincy