Help

How is this possible when we have only declined one request and that's because it was a third party booking as it was booked under a different name and when we asked them to clarify there was no reply. We have had about 30+ bookings previously. We hav... Latest reply by Steve143

I've blocked the date for my friends to stay, but how come someone still can reserve it? And now I couldn't cancel it, what can I do? Latest reply by Steve143

If some guests arrived at my appartment and I felt uneasy about them staying what would be the correct procedure to deal with this situation?

Hi everyone. I'm searching a way to delete the history of paiment.How is this possible?If I delete my announce, the listing of reservations & paiements will be deleted?Or do I need to delete my account?If these propositions are not applicable, is there an... Latest reply by Anonymous

One of my referrals joined and completed his first airbnb stay. I thought i will be getting referral bonus as promised but didnt get any it. The invite page shows he has registered but has not taken a trip which is wrong. I have checked with the friend an... Latest reply by Bridget96

I had a trip booked for over2 months, due to arrive in 2 weeks and the host just canceled for no apparent reason. I am now left high and dry with nowhere to stay for a seminar and everything in the area completely booked out. You can imagine my frustratio... Latest reply by Emiel1

How much is the minimum insurance coverage Airbnb extends to guests in case something went wrong during hosting period? Does the insurance also covers during times when there were no guests? How much insurance premium you charge per hosting?

If I turn on instant booking and a client books at 3pm can they check in at that time? I live on site I need time to pack up and make sure the house is clean and tidy.

Located in rural North Cornwall, we have an issue with our listing which is causing us increasing grief with guests. We are unable to edit the location in our listing to reflect accurate location information for guests. Our official address as per the UK ... Latest reply by Sandra-and-Darren0

Hello, I wonder if anyone can help me before I call Airbnb. I've just done a search for accommodation in my area to see what the competition's prices are so I can adjust mine if necessary (I'm looking at getting bookings in during the low season), but no... Latest reply by Susan74