Hello,One of my guests recently cancelled a booking due to late arrival (outside my "check-in hours) which I cannot accommodate in this instance. She's asking me for a refund. I am not even aware that I have received any money since her booking is for wee...
Latest reply by
Steve143
Hi, I'm Tiger, from Tigers den. I have 5 rooms and still end up sleeping on the sofa sometimes.i need to meet other people in Escazú that can take my spill overs and exchange guests when one or another is full.
Latest reply by
Jilla-Aka-Tiger0
We rent our appartement in Marokko, but sinds some time we have no reservation. We were looking for our listing, but can't find it. Even on the map! In the app it's active. Maybe before people told us we are difficult to find in the listing, but now we di...
Latest reply by
Matthew285
My account was hacked. AIRBNB WAS HACKED.
I became aware in the moment as I was on my cell at my desk talking on speaker wth my cell beside me. I saw two Airbnb Alerts come through; one on text message, the other an email alert, both indicating a change...
Latest reply by
Matthew285
A reservation was cancelled without any valid reason. The reservation policy is strict, which means 50% refund up until 1 week prior to arrival, However a case manager at Airbnb has cancelled the reservation and refunded the guest in full based on wrong r...
Latest reply by
Niku0
Hi all,anyone else experiencing delays with payouts? Have tried to get ahold of Customer Service for weeks (by message) and no reply... and I've been on hold for Airbnb support for over an hour, listening to the same hold music over and over again. Anyone...
Latest reply by
Candace40
Hello, can some one help me please. I want to know if in Hessen Offenbach as it couldn't find it on the rules if I have to collect city tax or AIRBNB does it automatically as in some cities? And how much for how many days during the stay. Thank you Hall...
Latest reply by
Linda108
What happen when air BNB doesnt tranfer the money they owe you? I have chased them twice and they still owe me two transfer. Their help line didnt do anything. Please support me.. Regards
Latest reply by
Jeff158