Help

Hi, As a Host, if I add a cleaning fee to my listings, do the following apply:* I can allocate the cleaning fee to someone who holds an AirBnB hosting account?* I can allocate the cleaning fee to somoene who is not a primary host or co-host for that parti... Latest reply by Steve143

My partner had her account password changed yesterday followed by the email. We contacted AirBnB within an hour of this change but it was useless. So basically she is locked out of her own account. This has stored credit card details and photographs of th... Latest reply by Matthew285

Iam new to Airbnb as a host, I want to ask a simple question? Why does Airbnb allow a customer to write review and rate a propety, that he booked and never showed up, cancelled his booking after requesting a late night check in? Latest reply by Christian65

So I was supposed to check out Wed I decide to stay until Friday and I book again. It's almost check in time. If I cancel do I get a refund if so how much? And what is the penalty? Latest reply by Emiel1

I am a first time Host for AirBnb, I have selected the payment method which transfers money into my account. Airbnb has told me that I should receive my payout within 4 working days yet this has not taken place. I would like to know why I have not receive... Latest reply by Emiel1

Hi, We've bee AirBnB hosts for a few years and when we get a reservation request we always check their reviews from other hosts first.With the latest request we had there are no visible reviews for the guest despite him being a memmber of AirBnb since 201... Latest reply by Matthew285

How can one do this? Latest reply by Matthew285

I dont have an account with Payoneer and the money was sent to Payoneer instead of Paypal . Can it be reversed please. And corrected? Latest reply by Linda108

Hello... I already wrote my project and save it on the site.. but now is impossible to find it again... should I must start from the beginning? Ahhhh .. thanks

I made an airbnb reservation today. The hosts sent me a text message. I tried to reply and got this message: "Unfortunately, we could not process your response because your number is registered to many accounts." Huh? I have no idea how it's possible to h... Latest reply by Yz0