Help

Hi,I have a claim in for a refund, now over a week, and haven't heard anything. Tried contacting host but not successful. She did agree to the refund because of extenuating circumstances before I submitted the claim. What happens now? Latest reply by Paula358

We used AirBNB recently and the host later claimed we damaged the property. She admitted directly to us on our departure that we didn't cause the damage but to AirBNB she stated otherwise. She even said she had successfully filed fake claims previously ... Latest reply by Elena87

Hello, quick Question. I sent my guest a Resolution Adjustment to cover the cost of purchasing a new router as mine stopped working during their stay. Would the Resolution Adjustment appear as a refund on their credit card or a deduction from their paymen...

I have a problem when i add a new room to my current property. If I add new room guest didn't show it for booking on existing property Latest reply by Jeff158

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I currently rent out our cabin on air bnb and we are looking to begin renting out a high-end trailer on our property. I am trying to look up other trailers for rent on air bnb to get some comparisons etc but I can't seem to figure out how to look for just... Latest reply by Lindsey63

Hi All, the system to set up a new listing is not accepting my legal physical address. What do I do? Latest reply by Marzena4

A woman instant booked a 6-day reservation for her adult daughter (on about 12-hours notice). I hustled to get it cleaned and ready. I later realized daughter brought along her [unauthorized] boyfriend and on the last day I realized boyfriend also had a... Latest reply by Cynthia-and-Chris1

Hi. If a guest has an Airbnb ID and I don't, do the reviews of the guest not show?

Airbnb didn't recognise my acceptance of a guest and say he is not coming. He and I had direct contact after I accepted him and he arrives today. Does this mean I will not get paid by airbnb and why is it impossible to find out how to contact the airbnb o... Latest reply by Kathryn133