Help

I made a reservation and book through Airbnb, however due to law in tokyo, the host has to cancel my reservation. I called the contact centre and the officer Vanessa told me service fee is not refundable to guest. I felt this was really unfair since the h... Latest reply by David126

I have a guest arriving in a couple hours so I text her and the number is not a working number. I wrote to her through airbnb and she said. "lets keep it simple, I dont like to make calls so I probably wont call you unless its an emergency" I let her k... Latest reply by Steve31

Hi there,is there anyone who would help me to get paid? I have been hosting for over a month. My payment method was accepted but I have not received a single dollar. I have no idea what to do. Please help Latest reply by Thanzy0

How do I get rid of old listings I longer have from the drop down menu on the calendar page? If you can't help wih this can you please tell me how I can contact Airbnb that really don't like being contacted. Thank you.

Are users able to embed other Airbnb listings on another site? Latest reply by Manuel164

My calendar is blocking dates that are tenatively booked with VRBO. How do I make my calendar available until actually booked?

I see that Airbnb offers a form of insurance that states it covers against liability and damage. Does it cover against thief also? Latest reply by David126

Hi, I need to cancel a guest for two reasons, one we are now going to be away and the other is we are likely to have builders starting earlier than thought. I would never normally do this and feel bad doing it but wondered what happens if I did? Do we bot... Latest reply by Tors0

Hi my guests need information for their shengen visas, I am in Spain. Has anyone got experience of this. What do I need to send and can I do it through AirB&B Thanks in advance Dawn Latest reply by Helen3

How do you report a possible (probable) fraudulant listing on Airbnb. I live in a VERY small town and I truly do not believe the home listed exists. I also see that they set up about 2 or 3 more in the city about 15 minutes down the road. They are all l... Latest reply by Sabine42