Help

Hello Everybody,I remember, once there was a folder at the filters on the page to search an accomodation. you could set if you want to stay at a boat, a treehouse, a hut in the mountains and so on. WHERE IS THIS OPTION GONE? thanks for your help! Latest reply by Marit-Anne0

I may have to change my setting and not allow "Instant Book". I my place blocked 2-4 JAN. However, a lady was able to Instant Book my place 31 DEC-4JAN, giving me a double-booking. I explained to the lady what happened and she requested a refund. I ob... Latest reply by Marit-Anne0

Hi there, I listed the intire house , 4 guest max . I set the price that I would love to have for the intire house , but if I go and search the price is 3 times higher. Could someone tell me how do I set the price ? Shoul I set the price per guest or for ... Latest reply by Marit-Anne0

I don't understand why when I make a Special Offer for $850, it states that the fee is $23 and of course I receive the difference. However, the guest states at his end it shows a rate for $938 and a $89 fee. What is up with that? Anyone have any thought... Latest reply by Sandra126

How do I respond to an inquiry when my computer is temporarily down? Can I get a telephone number for her so that I can just talk to her, or can you get a message to her telling her I'll be in touch soon (maybe a day or two?) Latest reply by Dede0

I had a guest (new to AirBnb this as of this month) make an equiry to stay at my place. There was a lot of communication and I was assisting her as she was new. Once she had it all sorted she then realised she had the setting for US$ instead of AUD$ and t... Latest reply by Dave-and-Deb0

I have two properties listed on AirBnb. I am selling one. Can I transfer my listing with its reviews for that property to them? The closing should be in late August. I have two reservations for October already that the new owner will be honoring. I would ... Latest reply by Stacie4

where do I find my cancelation policy?. Latest reply by Lawrene0

My listing views went from 18 to 182 overnight. Has anyone had this experience this month? Thank you Latest reply by Scott80

Hello, My account was hacked last week and I promptly called and emailed - but all of my information from my previous account was hacked. Now someone is using my old account (with a new psuedonymn apparently untracable by the airbnb community) to use my c... Latest reply by Lawrene0