Help

I have a guest who is 3 days into a 9 day stay. He now is asking to leave 3 days early. What is the policy Airbnb has already issued the pay out. Should I offer him a token refund or is that now necessary. In the past several guests have left a day earl... Latest reply by Jeet0

and the renters already left and I still didn't see the deposit Latest reply by Jeet0

Is there a way to have a telephone conversation with a guest before accepting their reservation? Latest reply by Ed-and-Hugh0

I'm new to airbnb and would like a cleaning service for my listing in Seaside Heights, NJ. Can airbnb arrange cleaning between bookings for me? Can anyone recommend a good cleaning service please?

Hi , ive been trying to find out what to do best , and how to contact in this matter ... We are renting our house on airbnb for one year now with great succes ! absolutly love being a host !and so our elderly neigbours from scotland with even a bigger Vil... Latest reply by Marit-Anne0

I am not able to accept/decline reservations when they come in , then am told I did not respond! Help! Latest reply by Ed-and-Hugh0

I set my price at $80 but it shows up as $81 on the Listing - can you help please? Latest reply by Diane18

I just got a same-day booking from a guest. Unfortunately, Airbnb sent me an email stating that the guest's payment had failed to process. I talked to the guest, and he claimed that his credit card company put a security freeze on his account, and that he... Latest reply by Jonathan24

Hi everyone, just wondered what you would all do with this situation. I had a couple book 2 nights with us (Monday & Tuesday earlier this week). On Tuesday morning they thanked us very much & said they were leaving that day & heading back to London as the... Latest reply by Dave-and-Deb0

I'm unable to find the section that allows me to adjust the cancellation policy. Could someone help me with this please? Latest reply by Jeet0