Help

Hello all, I created a comprehensive check-in instructions guide (with lots of photos) on the airbnb app which gets sent to guests automatically 3 days before check-in.I have just been contacted by a future guest to say that he does not have a smart phone... Latest reply by Aisling27

It has been 4 or 5 times that airbnb support for hosts has been telling me that in order to answer my enquire they have called me and their number must be showing as "not answered call" on my phone. In fact, i see calls from +1 (USA) and I was wondering h...

Does anyone have any updates on HOA enforcement in Arizona that prohibits owners of renting out their home for short term rentals? Our HOA just passed a vote to prohibit home owners from renting their house for less then 6 months on arbnb. they kept the...

Guests broke the house rule which we did warn them both in message and verbally not to cook in room but they still use our balcony cooked food.Now we are checking CCTV and thinking they use other facilities like our kitchen which is also not allow too. No... Latest reply by Donald28

I turned on Smart Pricing, as a new AirBNB host, and thought it would accommodate the pricing in my SEC football town for my AirBNB rental. So now our first home game is this coming weekend, I hear stories of others renting their property, albeit a bit b... Latest reply by Donald28

Hi ! I canceled a concelation. The bank of the person that made the reservation blocked his money for one month. Is it still possible to accept the reservation and to cancel the cancelation ? I can't find any option for this.

I can't add my id to add an experience as you camera app is not working - any solutions to getting around that? Many thanks, Joanna Sloan

Hi, I want to manage my booking lengths so it can only be booked from a weekend to weekend, is this possible? ThanksBryan Latest reply by Bryan108

We had a situation with 2 guests from Russia who violated our home rules for late check-in.As stated in our rules, we charge 25 euros extra for late check-in after 9 PM. We already warned them before the situation, and they agreed to pay. We have all the ...

I can't work out how to find my own listings on this site?? Very frustrated Latest reply by Solveig0