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calendar linked issues

Hello. I have 2 listings for 2 units separately but somehow the 2 calendars linked together. If one get booked the other calendar blocked these days.These shouldn't be linked because 2 listings and one not interfere with other. I checked the calendars and... read more

in Seattle, WA in Help
Created Tuesday | Latest reply Wednesday by Ann72

Guest cancelation for Sept

Hosts Please share your advice. I have a guest that booked back in June for 3 months starting in Sept. I have a strict cancellation policy. She advised she is cancelling due to Covid-19. I am in Los Angeles. How best do you advice I settle with her. Keep ... read more

in LA, CA in Help
Created Wednesday | Latest reply Wednesday by Emiel1

Booking through someone elses profile

I had a booking from a woman using her boyfriends account. I had my listing set to instant book.Upon reading the message and doing some online research i realised that this goes against the rules of airbnb. I got back to the guest to say that we require r... read more

in Mayo, Ireland in Help
Created Wednesday | Latest reply Wednesday by Alexandra316

Annual rate

Hi, I was trying to figure out if my current rates will roll over into next years dates or do I need to update it annually. I would prefer it to update automatically then I make adjustments as needed. I can’t seem to find the answer on the website. Thx!

in Carolina Beach, NC in Help
Created Wednesday | Latest reply Wednesday by Shelly67

Airbnb Non response concerning non payment for a reservation

Hello, I am reaching out due to non payment for a reservation. I have contacted Airbnb multiple times via the help section by the computer and MANY calls to Customer service. (Wait period on several calls was ridiculous! The different call center person... read more

in Fairfield, VA in Help
Created 04-08-2020 | Latest reply Wednesday by Randy----Linda0

Urgent : Locked out of account because of outdated phone #

Hi, I have trips scheduled starting this Friday and am locked out of my husband's account, all the trip info is in there. The outdated phone number prevents us from logging in and nothing else can be done to verify our information, be it on mobile or des... read more

in Help
Created Wednesday | Latest reply Wednesday by Helen3

Cancellation for reservation **

Hello, We granted a penalty-free cancellation to the above guest. We had done this on Aug 8 but neglected to inform you. regards, Pam Menard SkyRun Vacation Rentals Okanagan [**Title edited]

in Penticton, Canada in Help
Created Wednesday | Latest reply Wednesday by Helen3

Change phone number

How do I change my phone number? AirBNB captured from FB and it is outdated. Help!!!

in Quezon City, Philippines in Help
Created 23-09-2017 | Latest reply Wednesday by Kristina413

Availability error: "We’re still setting up your calendar. Check back in a few hours."

I have guest want to book my list for few days. The dates they want to book shows available on the page. Once they select the dates and click check availability, it complains "Those dates are not available". And from my side, I see error "We’re still sett... read more

in San Jose, CA in Help
Created 21-05-2019 | Latest reply Wednesday by Joanne620

Demolished flat from guest

We have a problem with the guest. That demolished the apartment. They were very noisy every night until morning, the neighbors were starting call police. It’ was guys from Niederlande, the smoke at the apartment the rest of cigarette are in the floor, fo... read more

in Czech Republic in Help
Created Wednesday | Latest reply Wednesday by Andrew0

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