block a guest

[Emiel1]

Today i received a booking request for some dates next week. After some hours Airbnb sent me an email "we cancelled the request for safety reasons". The guests communication and the profile was already alerting me, so i was happy Airbnb got this one of my back. Then he sent a new request ! I declined, referring to the Airbnb cancellation.

And then he again submitted a new request. Why does Airbnb not block those people after they initiated such a cancellation ? I would really be pleased to see a "block guest" feature on the platform !

[Rachel1050]

We had unfortunate flea issues arise just before a guest was supposed to check in, should I have had them cancel or did I do the right thing and cancel it myself?  I want to know if something happens out of my control if I'm the one who should cancel.  Now I am not a super host, very disappointing.  If I would have known before what was the est course maybe I would still be one.