changing the check-out date

Trish17
Level 1
Victorville, CA

changing the check-out date

My current guests want to add an extra day. I have tried and tried to accept their change but nothing ever happens. How can I reach someone to help me?

1 Reply 1
Paul0
Level 10
Brunswick, Australia

Hi @Trish17,

 

The Airbnb platform can have a few ghosts in it of late. Maybe let the Guest know there is a slight kink and then give it another go in 12 hours.  If that doesn't work you can reach Airbnb via the details below. I'd suggest raising a resolution or giving them a call.

 

Cheers,

Paul

---

If someone provides a useful response send with a thumbs up!

 

Useful Links to Check Out:

Co-Organiser of Melbourne's Finest... Hosts too! 🙂