contact airbnb

[David74]

I recently had a guest who arrived, inspected the property then declined to stay as his brother, who never got out of the car didn´t want to stay.

Subsequently I received a suspension to my listings for too many less than 4* reviews, as the guest wrote a review the next day it must have been bad but I am unable to see it.

How do I contact Airbnb to keep this review from a person who did not stay from being published as the site sucks and I can not find an email address or any way to contact a real live person?

David

[Sandra126]

Try Twitter, @Airbnbhelp, select Follow, send a DM stating your issue and they will get back to you.

All the best.

[Gerry-And-Rashid0]

Sounds like this was a system generated action and you should contact AirBnB - however if you are getting too many less than 4 star reviews then it does sound like there is some sort of problem that you need to address.