error code

[Sue158]

Not able to reserve and after pressing "book it" the error message "PromiseKit.Error error 0." keeps showing.

Is this a site-wide issue?
Thanks!

[Emily134]

We are as well...

[Michelle257]

I'm having the same issue! The host is asking if I can complete the booking process because on their end it says still pending. I press "book it" and get the error code. 

[Meriam1]

Same here...

[Cameron20]

My friend and I are having the same issue on all devices! 😕

[Michelle257]

I called customer service yesterday and told them that I was having this issue. They told me that I had done everything I needed to do on my end and the host just needed to accept the reservation.... I was like, "Are you sure? I think they've already accepted it." I was assured that was the only issue. I messaged the host and let them know. She responded and said that she keeps hitting pre-approve on her end and gets a message that says, "Now Michelle can continue with her reservation." Looks like I'm calling customer service back today. 

[Michelle257]

Update: I spoke to customer service again today. No explanation for the strange error code but the rep did cancel my old request and allow me to send a new request to the host. This time, like magic, it worked. The host accepted the new request and I received a notification that everything was confirmed/ good to go.

[Nicola102]

I am a host and have this error when testing my pricing...Does anyone know what this is please, I'm new to Airbnb

[Taleya0]

I've called customer service 3 times and still nothing. This is frustrating. 

Posted 11/15/16

[Chris317]

Has anyone gotten a resolve to this issue. AirBB, could you please post an answer for us.  I am loosing my booking as the travelers want to confirm before arriving.

[Diana181]

I cant book also. Is thereany solution find about this problem.

[Kyu0]

I am having this issue as well. Seems like host needs to cancel the reservation and redo from the beginning or really need AIRBNB to figure this out for all of us.

[Dickson0]

Same problem. Airbnb, step up your game. 

[Inna12]

I am a host and non of my listings are bookable for over a month now. I believe the wesbite has bugs and they simply dont know how to fix it, unfortunately. 

[Felicia32]

I've got credit from a cancellation and booked a new place, it seemed fine at first but now it says 'complete payment' and 'pending request' but if I hit complete it goes to error 404 site. HEEELPPPP