extend reservation into canceled territory

James52
Level 1
Charlottesville, VA

extend reservation into canceled territory

We had to cancel a guest months ago for this upcoming weekend.  We have a current guest who has asked to extend her stay.  The days are blocked because of the cancellation but the place is empty.  How can we accommodate her?

2 Replies 2
Brittany8
Level 1
San Francisco, CA

I had the same thing happen, and want to accomodate after accidentally cancelling a reservation! 

 

Did you guys find a resolution?


Best

 

Brit

Ivaylo0
Level 1
London, United Kingdom

Same issue here. Not sure what to do.