getting a refund

Tahlia0
Level 1
Tauranga, New Zealand

getting a refund

Hi, can anyone please advise an email address to write to the Air BNB resolution Center? It keeps taking me round and round in circles on the help page and I've had 205 dollars taken off my credit card which I haven't authorised

 

Thankyou

Tahlia

2 Replies 2
Andrea9
Level 10
Amsterdam, Netherlands

 

 

@Tahlia0 

 

Ways to contact Airbnb

 

 

hope you get refund sorted 🙂

Dispute the charge with your credit card company.  They will charge it back and investigate.  Believe me they have a way to contact Airbnb.  Your card company will not allow fraudulent charges to stay on your card.